I know I’ve talked a bit about overseas call centers in the past, and voiced my displeasure about dealing with them, but I wanted to cover the issue more in-depth this time. I’d also like to lay to rest any notion that I am a racist or bigot and don’t like people from other countries. [...]

In my quest to escape the unreasonable policies of MetLife insurance (see previous post) I decided to give Amica a call. I had seen their advertisements on television which featured their customer service awards and happy, satisfied customers. I’m not the type to be taken in by a lot of promises and am usually doubtful [...]

Well, it’s been about three years since I dropped OneBeacon auto insurance and signed on with MetLife for a substantial savings. It was a great deal at the time and saved us a nice chunk of change. A year or so ago, when my youngest son got his license and his own car, I finally [...]