As I’ve said before, these telemarketers are a persistent bunch. At 9:18 this morning the phone rang it was my friends from Chase again. The fellow that called had a thick Indian accent, so apparently the big greedy credit card companies are now outsourcing out-going calling services (I had only encountered these when making a call to a company previously) to these cheap-labor overseas call centers now because God knows, credit card companies have such a hard time making money, and we all know that no Americans want these call center jobs!

Anyway, he told me he was calling on behalf of Chase and I told him, “I know.” He said, “OK” and proceeded with his script and advised me he was calling in regard to my Chase credit card account.

He mentioned the big payment I made recently that resulted when I transferred the entire balance over to a 0% deal and he told me they appreciated it. Yeah, I’m sure they did! They just lost the profit they were pocketing by snagging half of every monthly payment I was making! I’m sure that made them dance with joy and pop champagne corks!

At this point, the true nature of the call became apparent. He said he wanted to “survey” me in an effort to improve their customer service or some other bunch of crap like that.

He then asked me if I am using another card with a different percentage rate. If I had answered him, he would have likely tried to lure me back to Chase with some low-interest deal, but at that point I stopped him I was not interested in answering any questions, and further advised him that I completed their automated procedure to add me to their “Do Not Call” list the last time they called (and there was nobody on the line).

He then when through the standard spiel about how it takes 30 days to complete the process of adding my number to the list (for the life of me, I cannot imagine why!) and I “may” receive more calls from Chase during that time. For the sake of the telemarketer that makes that call, I hope not.

Well, that’s CitiMortgage and Chase so far. Perhaps Chase will offer me the opportunity to file an complaint against them with the FCC at some future date. Time will tell.

By the way, with my latest CitiMortgage statement there was a little flyer in there entitled “Your Choice To Limit Marketing By Our Affiliates.” I can’t help wonder whether this has anything to do with the complaint I filed against them with the FCC recently, or whether or not it’s just a coincidence.

More on that subject later.

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Tags: 800-601-9330, Chase, Credit Card, Do Not Call, FCC, FTC, Telemarketing