Ever since I decided to get my own cell phone and give the one that we shared to my wife for her exclusive use, I’ve been getting strange calls. Actually, they all end up being strange voicemail messages, since I very rarely use my cell phone. and it spends the vast majority of its time [...]

I’ve used this space to talk about the advantages of shopping around in the past. Some people shop around diligently and always make sure they are getting the best deal possible. Me? I was never like that. It always seemed like too much of a hassle to be calling different retail outlets or businesses to [...]

I know I’ve talked a bit about overseas call centers in the past, and voiced my displeasure about dealing with them, but I wanted to cover the issue more in-depth this time. I’d also like to lay to rest any notion that I am a racist or bigot and don’t like people from other countries. [...]

In my quest to escape the unreasonable policies of MetLife insurance (see previous post) I decided to give Amica a call. I had seen their advertisements on television which featured their customer service awards and happy, satisfied customers. I’m not the type to be taken in by a lot of promises and am usually doubtful [...]

Well, it’s been about three years since I dropped OneBeacon auto insurance and signed on with MetLife for a substantial savings. It was a great deal at the time and saved us a nice chunk of change. A year or so ago, when my youngest son got his license and his own car, I finally [...]

Here’s a bit of news that’s bound to bring a tear to the eye of any current or former customers of Pipeline Data, Inc. whose experience may have been similar to mine. In it’s latest quarterly ’10-Q’ report, which the company must publicly release by law, they reveal that things didn’t go so well during [...]

Since my nightmarish experience with merchant account services from Pipeline Data/Secure Pay/Whatever-other-names-they-use, I have decided to keep an eye on any news regarding the company (companies?) and also watch for any other tidbits that show up from other customers. I do not easily forget experiences like the one I endured during my association with that [...]

Pipeline. I suppose when most people hear that word they tend to think of things like the oil and gas pipelines that carry so much of the fuel that currently keeps human existence ‘ as we know it ‘ running from day to day. One might also think of things like the pipelines that carry [...]

The sky is falling! The sky is falling! There’s a lot of fear out there, and our friends in the media are feeding on it like a shark during a feeding frenzy. Yes, the economy is bad, and yes, unfortunately some people are losing their jobs and that really stinks. But what this is about [...]

I wonder who had the big idea to put a little sticker on each and every vegetable or piece of fruit in the supermarket. Sure, I am exaggerating a little, since there are probably still some produce items that are not individually labeled, but probably not many! I see this kinds of stickers regularly on [...]