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	<title>Consumer Karma &#187; Customer Service</title>
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		<title>Sneaky, Slimy Credit Card Company Tricks</title>
		<link>http://www.consumerkarma.com/sneaky-slimy-credit-card-company-tricks/</link>
		<comments>http://www.consumerkarma.com/sneaky-slimy-credit-card-company-tricks/#comments</comments>
		<pubDate>Sun, 12 Oct 2008 15:55:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Dirty Tricks]]></category>
		<category><![CDATA[Discover Card]]></category>
		<category><![CDATA[Increased]]></category>
		<category><![CDATA[Interest Rate]]></category>
		<category><![CDATA[Monthly Minimum Payment]]></category>

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Have you read any of the fine print on the back of your credit card statements lately? If not, you might want to take a good look at one of them. And it would probably not be a bad idea to give it a look every time you get a statement in case they make [...]<p><a href="http://www.consumerkarma.com/sneaky-slimy-credit-card-company-tricks/">Sneaky, Slimy Credit Card Company Tricks</a> is a post from: <a href="http://www.consumerkarma.com">Consumer Karma</a></p>
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		<title>Some Companies Reverse Outsourcing Mistakes</title>
		<link>http://www.consumerkarma.com/some-companies-see-reverse-outsourcing-mistakes/</link>
		<comments>http://www.consumerkarma.com/some-companies-see-reverse-outsourcing-mistakes/#comments</comments>
		<pubDate>Tue, 29 Jan 2008 01:48:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Call Centers]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[Telephone]]></category>

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		<description><![CDATA[There was an interesting story on NBC Nightly News tonight about some companies who have decided to end outsourcing practices and have started to hire people here in the U.S. again. Even though these outsourcing deals were saving them money, customer complaints influenced them to bring their customer service and support business back home again.
As [...]<p><a href="http://www.consumerkarma.com/some-companies-see-reverse-outsourcing-mistakes/">Some Companies Reverse Outsourcing Mistakes</a> is a post from: <a href="http://www.consumerkarma.com">Consumer Karma</a></p>
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