The Silence Is Broken: This Time It’s 800-601-9330

2 August, 2008 (18:21) | Front Line Reports, Telephone Calls

Now that my complaint to the FCC seems to have silenced the calls from CitiMortgage and their "affiliates," another company has decided to disturb the peace in my home.

This time it’s Chase Bank and since I do have a Chase credit card, they are allowed by law to make telemarketing calls to our home. The timing is a bit strange since I cannot ever recall receiving a telemarketing call from Chase, and I just recently transferred the balance on my Chase card to another credit card which had a very attractive 0% offer for a year. Since about half of the payment I was making to Chase every month was going straight into their coffers and half was being applied to my balance, it was not a difficult decision.

Perhaps Chase makes a habit of calling people who have paid of their credit card balance and try talking them into some other loans or something.

It was 5:15 PM when the phone rang today and 800-601-9330 showed up on the caller ID display. This time it was one of those cases where there was nobody on the line. Apparently, there was no telemarketer free to grab that particular outgoing call, which as I understand it, is made by machines.

I called the number back and was greeted with a recording that said "Welcome to Chase" or something to that effect. It then advised me that if I wanted to apply for a Chase credit card, I had to call a certain number and if I wanted to talk to a customer representative, I would have to call another number.

It then informed me that I could add my telephone number to their "Do Not Call" list by pressing "5," which is exactly what I did. I went through the procedure and was advised that my number was added to their "Do Not Call" list, but of course, it may take up to 30 days for it to be processed. Imagine that, in the age of computers, it takes them 30 days to remove a phone number from whatever dialing machines they are using.

Hopefully, I will not be hearing from Chase again. If I do, there’s a good chance I may just cancel that card and be done with it. It wouldn’t be the first time.

Welcome back!

Tags: , , ,

Write a comment