In case you have missed it, the title for this post is a take-off of the TV commercial for Verizon’s FiOS Service where the wide-eyed little kid is so impressed with the Verizon service technician’s truck, which appears to be some kind of window into another dimension or something when the rear doors are opened.

There are also a few folks out there who are not so impressed with the Verizon tech when he takes his wire cutters to their original copper phone line after the installation of the new FiOS fiber optic service has been installed.

Verizon claims that they make every effort to inform new FiOS customers that their old copper line will be cut down and removed, but some consumers are making the case that the company is burying that information among the “fine print” that seems to accompany any product or service you care to sign up for these days.

Verizon would probably like to get out of the business of supporting the old copper lines and move their service into the future. The company is spending massive amounts of money to upgrade their service to fiber optic lines which offer much more than the traditional copper lines can deliver.

Personally, I’d love to have Verizon FiOS available where I live so I could cancel my Comcast service for good. I’ve never been a fan of cable TV companies and I hate the fact that the only option I have here for high-speed internet is Comcast.

I must say, however, that the idea of Verizon removing my old copper phone line might make me a bit hesitant to sign up for FiOS. Unlike the old fashioned copper phone lines, the fiber optic lines do not work during a power outage and I’ve always thought it was pretty cool how the telephone works just about 100% of the time. Pretty impressive reliability.

Apparently, Verizon can be persuaded to leave your old copper phone line in place when you get FiOS installed if you complain loudly enough.

The bottom line is that you should always review the “fine print” when you are signing up for any service. There are often very important details buried in the “fine print” and you can never be sure what you are signing up for unless you read it.

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